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Working Through COVID-19

Due to the impact of the Covid-19 Coronavirus it’s become necessary to change our working practices in-line with government guidelines and to take action to minimise health risks to you and our team.  At present, none of our team are showing any symptoms of the virus so we are continuing home visits for quotes and to complete scheduled works should it be safe to do so.

All Tile Doctors are aware to look out for the known symptoms of High Temperature and New Continuous Cough. We are aware of the need to self-isolate should it be necessary and should this be the case we will contact you to postpone. We also ask you monitor your own health and contact us should it be necessary for you to postpone for the same reason. Should you be in a high-risk group we recommend contacting us to re-arrange a visit to later in the year.

Naturally the situation could change very quickly and therefore we will no longer ask for any official notice should you wish to postpone or cancel a booking, however we would appreciate a phone call.

Our Tile Doctors are aware of the guidelines and will carry out a risk assessment at every premises they visit. They also understand the importance of observing the following whilst on site:

  • Avoiding Physical Contact
  • The importance of Social Distancing
  • Wearing single use Gloves and Overshoes
  • Regular hand washing and use of liquid sanitiser
  • Cleaning Equipment with Detergent after use

We are monitoring Government guidance and will ensure we continually adjust our working practices as required and endeavour to keep you informed. These are challenging times that are impossible to predict, the key is to stay safe and accepting of late changes should they occur.

Regards

Bruce Copping
Suffolk Tile Doctor
#TileDoctorUK #weareinthistogether #pulltogether #staystrong

For more information about Covid-19 virus we recommend the following sources:
https://www.nhs.uk/conditions/coronavirus-covid-19/
https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance
https://www.gov.uk/government/publications/covid-19-track-coronavirus-cases

Tile Doctor of the Year Winner 2015

Thanks again to all my customers who sent in feedback about my service recently, your feedback is used to determine the winner of the Tile Doctor of the Year Competition and I’m happy to report that I was awarded the first place trophy at the recent Tile Doctor conference in Worcester.

There are around 50 Tile Doctors dotted around the UK so the competition for first place is high and winning is not easy, however I must be doing something right as this is the 3rd time I’ve won, so much so they have decided to let me keep the trophy.

Bruce Copping - Tile Doctor of the Year Award Winner 2015
Bruce Copping – Tile Doctor of the Year Award Winner 2015

Pictured with me above and presenting the award are Tile Doctor directors Jeremy Taylor (Left) and Russell Taylor (Right).

Tile Doctor of the Year 2014

I’m happy to report that for the 2nd year in a row I have won the Tile Doctor of the Year award which was presented at the Tile Doctor conference in York in May. The award is chosen from a league table which is heavily influenced by feedback from customers so many thanks for keeping me at the top, I must admit it wasn’t easy, there are 50 Tile Doctors around the UK all competing for this prestigious award and it was a close shave with the Glasgow Tile Doctor hot on my heals.

Russell Taylor awards Bruce Copping the Tile Doctor of the Year Award for 2014
Russell Taylor awards Bruce Copping the Tile Doctor of the Year Award for 2014
Tile Doctor Conference Delegates May 2014
Tile Doctor Conference Delegates May 2014

The competition has now reset so keep on sending in your feedback and keep me in the top slot.

Many Thanks…

Bruce Copping
Tile Doctor Suffolk

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